
FFM Newsletter Language of Business Series: Marketing & Branding (The Mad Men Era is Dead)
In this edition: THURSDAY THOUGHTS Is AI actually EAs’ and Chiefs of Staffs’ biggest stan? Think about it… If every AI/tech company’s selling point is that its product can be “your EA” or “your Chief of Staff,” doesn’t that intrinsically tell us how important those roles are? So important that Big Tech is using them to describe the value of their products. And powerful enough to be the comparison. Big Tech keeps using “EA” and
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FFM Newsletter Language of Business Series: Marketing & Branding (The 5Cs of Marketing)
In this edition: THURSDAY THOUGHTS This week kicks off the marketing and branding segment of the Language of Business series. So, let’s start with the

FFM Newsletter Language of Business Series: (Force Multiply Sales & Customer Service)
In this edition: THURSDAY THOUGHTS Like me, you probably became a Force Multiplier because you never wanted to carry a sales quota, host sales calls,
GET THE FORCE MULTIPLIER EXECUTION PLAN
Get organized, stay organized.
Force Multipliers have more responsibilities, tasks and goals than anyone to keep track of. At all times, they are managing their own priorities as well as the priorities of their leader and the entire organization that they serve.
Anyone who is a Chief of Staff, Executive Assistant or Administrator knows that the ability to stay completely organized and to always follow-through is absolutely essential to their success. This yearly, monthly and weekly planner, will help make sure that you never miss a beat.
Anyone who is a Chief of Staff, Executive Assistant or Administrator knows that the ability to stay completely organized and to always follow-through is absolutely essential to their success. This yearly, monthly and weekly planner, will help make sure that you never miss a beat.

FFM Newsletter Language of Business Series: Customer Service & Sales (The Ultimate Sales Training)
In this edition: THURSDAY THOUGHTS Right about now I should be arriving at a small “resort” on Lake Champlain. 45 minutes from my house. 24

FFM Newsletter Language of Business Series: Customer Service & Sales (Customers vs. Clients)
In this edition: THURSDAY THOUGHTS Working as the right-hand partner to an entrepreneur or small business owner often means that you wear ALL the hats.

FFM Newsletter Language of Business Series: Customer Service & Sales (Everyone is a Salesperson)
In this edition: THURSDAY THOUGHTS Everyone is a salesperson. Yes, you too! One of the reasons I became an Executive Assistant was because I thought I’d

FFM Newsletter Language of Business Series: Customer Service & Sales (How to Sell Anything)
In this edition: THURSDAY THOUGHTS Well, I lasted one month staying focused on the Language of Business series, but the generalist in me is strong!

FFM Newsletter Language of Business Series: Finance (Single vs. Multi-Family Offices)
In this edition: THURSDAY THOUGHTS Last week, I stopped at my favorite local coffee shop for an iced cinnamon latte and a strawberry lemon oat

FFM Newsletter Language of Business Series: Finance (Business Scoreboards)
In this edition: THURSDAY THOUGHTS PSA: You don’t need anyone’s permission, a formal program, or a new title to start building your business acumen. Start

FFM Newsletter Language of Business Series: Finance (Mid-Year Reflection & Financial Review)
In this edition: THURSDAY THOUGHTS Grab your notebook, your favorite beverage, and a couple of pens. It’s mid-year review time! Clear your head, settle in,

FFM Newsletter Language of Business Series: Finance (Business Acumen Unlocked)
In this edition: THURSDAY THOUGHTS When Executive Assistants and other Force Multipliers ask me how they can become a stronger strategic business partner to their
HIRING A FORCE MULTIPLIER
WHO DO YOU NEED ON YOUR TEAM?
As Founders look to hire a right hand to help them achieve more, they must first determine who they need in their world. Consequently, Executive Assistants (EAs) often emerge as one of the following positions — Chief of Staff, Executive Assistant, or Personal Assistant. Entrepreneurs and leaders must understand who they want by their side and Force Multipliers must understand who they are and where they want to be in their career.
Download this free PDF for sample job descriptions for each role before determining who you need to hire or where you want to grow in your career.
Download this free PDF for sample job descriptions for each Force Multiplier role before determining who you need to hire or where you want to grow in your career.
EXPLORE THE BLOG
CHIEF OF STAFF
CAREER DEVELOPMENT
EXECUTIVE ASSISTANT
STRATEGIC PARTNERSHIP
FOUNDERS & LEADERSHIP
EXPLORE THE BLOG
CHIEF OF STAFF
EXECUTIVE ASSISTANT
CAREER DEVELOPMENT
STRATEGIC PARTNERSHIP
FOUNDERS & LEADERSHIP
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Mid-Year Review Questions That Actually Help You Move Forward
We’re halfway through the year. Which means it’s time to do something most people skip, delay, or rush through in 20 minutes: a real mid-year

The Executive Assistant Role Is More Strategic Than Ever — And the 2026 Data Finally Proves It
Two major reports dropped in April 2026 that every Force Multiplier, Executive Assistant, and administrative professional needs to read — and every Founder, leader, and

Falling Out of Love With My Business and Finding My Way Back to Force Multipliers
“… I keep on fallin’In and out of loveWith youSometimes I love yaSometimes you make me blueSometimes I feel goodAt times I feel usedLovin’ you

Your Competence Isn’t the Problem: Why Executive Assistant/Chief of Staff Success Has More to Do with Signal Literacy Than Skill by Kristine Valenzuela
Today’s guest post is from Kristine Valenzuela, a career Executive Assistant and Chief of Staff, as well as the Founder of The Secret Executive. To

Training for Assistants, Chiefs of Staff, and Force Multipliers
These niche trainings will amplify and expand upon what you’ve learned in The Force Multiplier Academy. Haven’t joined The Force Multiplier Academy yet? Click here

Executive Support Recruiters
You know it’s time to hire a right-hand partner. But you need help finding the right match. These resources can help! Specialized Recruiters for Executive