FFM Newsletter Language of Business Series: Strategy & Decision Making (Quality Decisions)

In this edition: THURSDAY THOUGHTS Benjamin Franklin said, “Early to bed and early to rise makes a man [person] healthy, wealthy, and wise.” And, sleeping on it may just help you solve your next big challenge. As leaders and Force Multipliers, we don’t usually get to see the good stuff. By the time something lands […]
FFM Newsletter Language of Business Series: Strategy & Decision Making (Take Ownership)

In this edition: THURSDAY THOUGHTS What are you ready to take ownership of that you may have been waiting for someone else to give you permission to own? There’s a funny thing that happens when you’re really good at supporting someone else. Or when you allow someone else’s goals to come before your own. You […]
FFM Newsletter Language of Business Series: Strategy & Decision Making (The Strategic Pause)

In this edition: THURSDAY THOUGHTS Welcome to September and to a month full of strategy and decision making! Let’s start with strategic thinking… Force Multipliers are asked to be more strategic at work, encouraged to be more strategic in order to grow their careers, and desire to be more strategic for their own leadership, but often […]
FFM Newsletter Language of Business Series: Marketing & Branding (The Next 5 Years)

In this edition: THURSDAY THOUGHTS If the version of you from five years ago could see your life today, what would surprise them most? (Thanks James Clear for the great question!) We overestimate how much we can accomplish in a year and underestimate what we can accomplish in 10. So, let’s split the difference and think […]
FFM Newsletter Language of Business Series: Marketing & Branding (Who Taught Your Exec to Lead?)

In this edition: THURSDAY THOUGHTS Did you know… 85% of new people managers receive no formal training before stepping into leadership roles? Wharton cites another stat that’s just as alarming: 60% of new managers fail within their first 24 months, with lack of leadership and management training playing a major role. Companies tend to promote people to leadership […]
FFM Newsletter Language of Business Series: Marketing & Branding (The Mad Men Era is Dead)

In this edition: THURSDAY THOUGHTS Is AI actually EAs’ and Chiefs of Staffs’ biggest stan? Think about it… If every AI/tech company’s selling point is that its product can be “your EA” or “your Chief of Staff,” doesn’t that intrinsically tell us how important those roles are? So important that Big Tech is using them […]
FFM Newsletter Language of Business Series: Marketing & Branding (The 5Cs of Marketing)

In this edition: THURSDAY THOUGHTS This week kicks off the marketing and branding segment of the Language of Business series. So, let’s start with the “kinda chic” social media trend making the rounds… And take a minute to consider if there a way for you to adapt this to your leader or organization before it’s […]
FFM Newsletter Language of Business Series: (Force Multiply Sales & Customer Service)

In this edition: THURSDAY THOUGHTS Like me, you probably became a Force Multiplier because you never wanted to carry a sales quota, host sales calls, or close deals. But, if your job is to multiply your Executive’s effectiveness and impact, then there are sales and customer service activities that are part of your job, whether they are in […]
FFM Newsletter Language of Business Series: Customer Service & Sales (The Ultimate Sales Training)

In this edition: THURSDAY THOUGHTS Right about now I should be arriving at a small “resort” on Lake Champlain. 45 minutes from my house. 24 hours on the clock. 1 husband. Zero dogs. There won’t be a strict agenda. No productivity goals. No “while I’m here I should probably…” Just a little space to think and […]
FFM Newsletter Language of Business Series: Customer Service & Sales (Customers vs. Clients)

In this edition: THURSDAY THOUGHTS Working as the right-hand partner to an entrepreneur or small business owner often means that you wear ALL the hats. You aren’t just an Executive Assistant – you are also the marketing manager, director of operations, office manager, HR generalist, bookkeeper, property manager, personal assistant, PR & communications manager, community […]